Effective Date: 23/07/2025

Welcome to Chandishq! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://chandishq.com.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you fill out forms, subscribe to newsletters, or place an order, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party gateways)

b. Non-Personal Information

Automatically collected through cookies, log files, and analytics tools:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring/exit pages

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send updates, promotions, or newsletters (with your consent)

  • Improve website performance and user experience

  • Ensure security and prevent fraudulent activity

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data with:

  • Trusted third-party service providers (for payment processing, delivery, marketing, etc.)

  • Law enforcement or regulatory bodies (if required by law)

  • Analytics and search engine providers (to help improve our website)

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance user experience. These cookies help us:

  • Remember user preferences

  • Analyze website traffic

  • Deliver personalized content

You can control cookies through your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your data:

  • SSL encryption

  • Secure servers

  • Limited access to personal information

However, no online platform is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Opt out of marketing communications

To exercise these rights, contact us at:
📧 Email: info@chandishq.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please read their privacy policies separately.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Please review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy, feel free to contact us:

📍 Registered Address – 226C, Rashbehari Avenue, Ballygunge, Kolkata – 700019
🌐 https://chandishq.com
📧 Email: info@chandishq.com